Reference

How batagor4d Protects Your Personal Data

Your personal data — including account details, deposit records via DANA, OVO, GoPay and QRIS, and session activity — is handled under a clear privacy framework that you…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction privacyAccount data access on requestRetention limits applied per data typeJakarta & Surabaya region data routing
batagor4d How batagor4d Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of the personal data we hold, our privacy support team is available seven days a week from…

Live Chat Available daily 08.00–23.00 WIB directly on the batagor4d site.
Email Support Send your privacy request to [email protected].
WhatsApp Line Reach our privacy team on WhatsApp for quicker back-and-forth on identity verification.
DATA HANDLING PRACTICES

Six Ways We Secure and Manage Your Data

Beyond the written policy, here are the concrete practices batagor4d applies every day to keep your data accurate, limited and protected.

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.2 or higher.

Cookie Controls

We use session cookies for login persistence and analytics cookies to understand which pages load slowly on mobile in Jakarta.

Account Security Layers

Your account is protected by password hashing and optional two-step verification via SMS to your registered Indonesian number.

Data Retention Schedule

Session logs are cleared after 90 days. DANA and OVO transaction references are retained for the period Indonesian financial regulations…

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions, and with fraud-detection services that…

Your Right to Access and Correct

You can request a copy of all personal data we hold about you, ask us to correct inaccurate entries, or…

Privacy Policy Questions Answered

Below are the questions we hear most often about how batagor4d handles your data. If your question is not covered here, our support team is available daily from 08.00 to 23.00 WIB via live chat or email at [email protected].

We collect your email address, phone number, date of birth, and country of residence. During payment, we receive a transaction reference and amount from DANA, OVO, GoPay or QRIS — we do not store your e-wallet passwords or PINs at any point.

Profile data is deleted within 30 days of a verified account closure request. Financial transaction records are retained for the period Indonesian regulations require. Session and activity logs are cleared after 90 days from the date of the last recorded session.

Yes. Send a data access request to [email protected] from your registered email, or start a live chat and select 'Account & Privacy'. We verify your identity, then deliver a structured copy of your data within 14 working days of confirmation.

No. We share data only with payment processors like DANA and GoPay to complete your transactions, and with fraud-detection partners who are contractually prohibited from using your data for any other purpose. No advertising networks receive your personal data.

Submit a deletion request via live chat (08.00–23.00 WIB) or email [email protected]. Deletion applies where local law permits — some financial records must be retained under Indonesian regulation. We confirm the scope of deletion within 24 hours of your request.

We use session cookies for login continuity and analytics cookies to monitor page performance, particularly on mobile devices in Surabaya and Jakarta. You can disable non-essential cookies in your browser settings. Disabling analytics cookies does not affect your ability to log in or make deposits.

Payment data passes over TLS-encrypted connections. We store only the transaction reference and amount for your deposit history. Your GoPay or QRIS credentials never touch our servers — the authentication happens entirely within the payment provider's own secure environment.